Privacy Policy

Data protection is of a particularly high priority for us as an Open-Source Community. The use of the Internet pages of the Neos Foundation e.V. is possible without any indication of personal data. The websites which fall under this privacy policy are:


If a data subject wants to use special services via our website - such as a registration to our forum or sending information via a web form - processing of personal data could become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from the data subject.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to the Neos Foundation e.V.. By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.

The Neos Foundation e.V. has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means, e.g. by telephone.

1. Name and Address of the controller

Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:

Neos Foundation e.V.
Tatzberg 47
01307 Dresden

Tel.: +493514189649
E-Mail: foundation (at)

2. Cookies

The aforementioned internet pages of the Neos Foundation e.V. use cookies or local storage functionality (browser local or session storage). These are text files that are stored in a computer system via an Internet browser (for the ease of reading in this chapter referred to as "cookies", though not technically correct)

We took the decision not to store any cookies for marketing reasons but just technical necessary cookies.

Cookie explanations

NameDescriptionset bytechnically necessarymarketing
A technical facilitation for editors that makes it possible to edit the last viewed page in Neos right
matomo_ignoreIf you decide against cookieless tracking by our analytics software matomo this is the cookie that prevents matomo from tracking
mtm_consent_removedContains a timestamp of when you decided against matomo trackinganalytics.neos.ioyesno
Neos_Flow_SessionNecessary for the login on and further Neos Servicesid.neos.ioyesno
Those are localstorage entries that contain information for our forum software discourse for example to show the latest viewed posts.discuss.neos.ioyesno
Cookies that contain the login status on discuss.neos.iodiscuss.neos.ioyesno



Necessary for the youtube player to functionyoutube-nocookie.comyesno
pretix_language Contains the language of the shop yesno 
pretix_session Important for adding badges to the yesno 
pretix_csrftokenSecurity token that prevents the system from being  yesno 


3. Collection of general data and information

The website of the Neos Foundation CIC collects a series of general data and information when a data subject or automated system calls up the website. This general data and information are stored in the server log files. Collected may be 

  • (1) the browser types and versions used
  • (2) the operating system used by the accessing system
  • (3) the website from which an accessing system reaches our website (so-called referrers)
  • (4) the sub-websites
  • (5) the date and time of access to the Internet site
  • (6) an Internet protocol address (IP address)
  • (7) the Internet service provider of the accessing system
  • (8) any other similar data and information that may be used in the event of attacks on our information technology systems.

The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

4. Matomo Tracking

We chose the open source software Matomo for tracking purposes so that we can improve our websites to better fit our visitors' needs. The software is self-hosted so that tracking data do not fall into the hands of a third party. We do not collect any personal data in matomo. IP Addresses are anonymized and we do not set cookies so that we cannot identify visitors. We do respect your "Do Not Track" settings and if you would like to completely opt out from our tracking, you may do this here:


5. Registration on our website

You have the possibility to register on our website "" with the indication of personal data, esp. your e-mail adress. Which personal data are transmitted to the controller is determined by the respective input mask used for the registration. The personal data entered by the data subject are collected and stored exclusively for internal use by the controller, and for his own purposes. The controller may request transfer to one or more processors (e.g. a parcel service) that also uses personal data for an internal purpose which is attributable to the controller.

By registering on the website of the controller, the IP address—assigned by the Internet service provider (ISP) and used by the data subject—date, and time of the registration are also stored. The storage of this data takes place against the background that this is the only way to prevent the misuse of our services, and, if necessary, to make it possible to investigate committed offenses. Insofar, the storage of this data is necessary to secure the controller. This data is not passed on to third parties unless there is a statutory obligation to pass on the data, or if the transfer serves the aim of criminal prosecution.

The registration, with the voluntary indication of personal data, is intended to enable the controller to offer the data subject contents or services that may only be offered to registered users due to the nature of the matter in question. Registered persons are free to change the personal data specified during the registration at any time, or to have them completely deleted from the data stock of the controller.

The Neos Foundation e.V. shall, at any time, provide information upon request to each data subject as to what personal data are stored about the data subject. In addition, the data controller shall correct or erase personal data at the request or indication of the data subject, insofar as there are no statutory storage obligations. The entirety of the controller’s employees are available to the data subject in this respect as contact persons.

6. Subscription to our newsletters

On the website of the Neos Foundation e.V., users are given the opportunity to subscribe to our newsletter. The input mask used for this purpose determines what personal data are transmitted, as well as when the newsletter was being ordered.

The Neos Foundation e.V. informs its customers and business partners regularly by means of a newsletter about offers and community events. The newsletter may only be received if (1) you have a valid e-mail address and (2) you registered for the newsletter shipping. A confirmation e-mail will be sent to the e-mail address registered for the first time for newsletter shipping, for legal reasons, in the double opt-in procedure. This confirmation e-mail is used to prove whether the owner of the e-mail address as the data subject is authorized to receive the newsletter.

During the registration for the newsletter, we also store the IP address of the computer system assigned by the Internet service provider (ISP) and used at the time of the registration, as well as the date and time of the registration. The collection of this data is necessary in order to understand the (possible) misuse of the e-mail address of a data subject at a later date, and it therefore serves the aim of the legal protection of the controller.

The personal data collected as part of a registration for the newsletter will only be used to send our newsletter. In addition, subscribers to the newsletter may be informed by e-mail, as long as this is necessary for the operation of the newsletter service or a registration in question, as this could be the case in the event of modifications to the newsletter offer, or in the event of a change in technical circumstances. There will be no transfer of personal data collected by the newsletter service to third parties. The subscription to our newsletter may be terminated at any time. The consent to the storage of personal data, which you have given for shipping the newsletter, may be revoked at any time. For the purpose of revocation of consent, a corresponding link is found in each newsletter. It is also possible to unsubscribe from the newsletter at any time directly on the website of the controller, or to communicate this to the controller in a different way.

7. Routine erasure and blocking of personal data

The Neos Foundation e.V. shall process and store personal data only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject to.

If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.

8. Your rights

a) Right of confirmation

Each data subject shall have the right granted by the European legislator to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to avail himself of this right of confirmation, he or she may, at any time, contact any employee of the controller.

b) Right of access

Each data subject shall have the right granted by the European legislator to obtain from the controller free information about his or her personal data stored at any time and a copy of this information. 

c) Right to rectification

Each data subject shall have the right granted by the European legislator to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

d) Right to erasure (Right to be forgotten)

Each data subject shall have the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller shall have the obligation to erase personal data without undue delay.

e) Right of restriction of processing

Each data subject shall have the right granted by the European legislator to obtain from the controller restriction of processing.

f) Right to data portability

Each data subject shall have the right granted by the European legislator, to receive the personal data concerning him or her, which was provided to a controller, in a structured, commonly used and machine-readable format. 

g) Right to object

Each data subject shall have the right granted by the European legislator to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her, which is based on point (e) or (f) of Article 6(1) of the GDPR. 

i) Right to withdraw data protection consent

Each data subject shall have the right granted by the European legislator to withdraw his or her consent to processing of his or her personal data at any time.

If the data subject wishes to exercise his rights, he or she may, at any time, contact the Neos Foundation e.V. under foundation (at)


9. Usage of Youtube

On our websites we have integrated youtube videos that are being delivered over the cookieless domain "". A direct connection is being established to their Servers. Provider is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

More Details on Youtube privacy can be found here: 

10. Usage of social media links

On different places of our website we link to Social Media offers by Twitter, Youtube, Instagram or Facebook; when it comes to code also to 
The links only refer you to the corresponding website, profile, post or similar but do not perform actions like sharing or liking.

11. Legal basis for the processing

Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, when processing operations are necessary for the supply of goods or to provide any other service, the processing is based on Article 6(1) lit. b GDPR. The same applies to such processing operations which are necessary for carrying out pre-contractual measures, for example in the case of inquiries concerning our products or services. Is our company subject to a legal obligation by which processing of personal data is required, such as for the fulfillment of tax obligations, the processing is based on Art. 6(1) lit. c GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or of another natural person. This would be the case, for example, if a visitor were injured in our company and his name, age, health insurance data or other vital information would have to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6(1) lit. d GDPR. Finally, processing operations could be based on Article 6(1) lit. f GDPR. This legal basis is used for processing operations which are not covered by any of the abovementioned legal grounds, if processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. Such processing operations are particularly permissible because they have been specifically mentioned by the European legislator. He considered that a legitimate interest could be assumed if the data subject is a client of the controller (Recital 47 Sentence 2 GDPR).

12. The legitimate interests pursued by the controller or by a third party

Where the processing of personal data is based on Article 6(1) lit. f GDPR our legitimate interest is to carry out our business in favor of the well-being of all our employees and the shareholders.

13. Existence of automated decision-making

As a responsible company, we do not use automatic decision-making or profiling.

This Privacy Policy has been generated by the Privacy Policy Generator of the External Data Protection Officers that was developed in cooperation with the Media Law Lawyersfrom WBS-LAW.

Version 8th September 2021

Created with: